Articles

 Can I change my scheduled payment due date?

You will automatically be charged on the anniversary of your account, If you are frequently...

 Can i get a refund on my domain?

No, charges for domain name renewal/registration are non-refundable as you own the domain name...

 Can I have a second account?

Yes, you can have as many accounts as you like! You can even manage them all through your...

 Can i pre-pay for services?

If you want to pay for a large chunk of hosting up front you have two choices, select a longer...

 How do I cancel my account?

We're sorry that you have decided to leave us and we'll be sad to see you go, if there's anything...

 How will I be billed?

Invoices are automatically generated. When an invoice gets generated for your account, the...

 Our billing address is different to those of the registered account owner.

"Contacts" can also be used where the billing name and address of a client differs to that of the...

 Paypal cancelled my subscription. What do i do now?

PayPal cancels subscriptions automatically when card details are changed. Why they do this is...

 We need to have more than one contact person for invoicing/billing. Can this be done?

Yes. - "Contacts" are designed for clients you have that require emails to go to more than one...

 What currency does Fyrewire use?

All payments to Fyrewire will be charges in Great British Pounds (GBP) also known as Pound Sterling.

 What do i do if i have lost my Client Area password?

Go to http://www.fyrewire.com/billing/passwordreminder.php to have a password reminder sent, be...

 Where do I log into my billing account?

Not far from where you are now! Click on Support along the top menu. Alternatively just visit the...

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