We are aware of a potentially service impacting issue. Learn more

  Categories

Abuse
1
Account & Billing
12
DirectAdmin
11
Domains & DNS
9
E-Mail
15
Hosting
21
Presales Questions
15
Search Engines
5
Website Building/Coding
5

  Categories

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

Articles

Are there any hidden charges? No. We do not believe in hidden fees. All our pricing plans and details are on our website. You... Can I have a second account? Yes, you can have as many accounts as you like! You can even manage them all through your... Can I host an ecommerce site on your servers? Yes, you can host an e-commerce site on our servers. Our hosting packages come with everything... Do i get a Control Panel to manage my site? Yes we provide the best of the best control panels for linux platforms called DirectAdmin. You... Do you allow Adult websites? No. Adult sites or any site referencing adult pornography is not allowed on our servers. Do you allow SSH Access? At Fyrewire, we take the security of our servers and our clients' websites very seriously. As a... Do you make regular backups of your servers? Yes we backup all accounts setup on our servers. In case of a server crash or data corruption... Do you offer any scripts with your hosting packages? At Fyrewire, we are always looking for ways to make hosting as easy and convenient as possible... Do your servers support MYSQL? Yes. All our servers are Linux based and include stable versions of MYSQL. When you purchase... How long will it take for my order to be setup? It usually takes no more than 15 minutes for the system to setup your account. However it may... What forms of payment do you accept? We accept Credit Card Payments via Stripe, Apple Pay, PayPal, or BACS. Some of the largest and... What kind of support do you offer? We offer true 24x7 email technical support to all our customers, so you can be assured there is... Why was my order blocked or marked as fraud? In order to narrow down the possibilities of fraudulous orders, we use an online fraud protection... Why we use DirectAdmin and not CPanel. At Fyrewire, we understand that choosing the right control panel for your website can be a... Will you put adverts on my site? No, we do not put any kind of advertisements on our clients websites.
« Back

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket
24/7 Customer Support
[email protected]
Click Here To Live Chat
Create a ticket